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Braai Wood USA

(954) 998-2928

BraaiWoodUSA@Gmail.com

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Shipping & Risk of Loss Agreement:

Please note that all purchases are made via a shipment contract. This means our company is not responsible for items lost, stolen, or damaged once they are accepted by the shipping carrier. If your tracking shows "Delivered" but you cannot find your package, or if it arrives damaged, please contact the carrier directly to open an official investigation. By placing your order, you agree that ownership and risk of loss transfer to you the moment we deliver your package to the shipping carrier.

We are not liable for packages lost, damaged, delayed, or stolen in transit.

For missing shipments, you must file a claim directly with the carrier.

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